FAQ
What fundamentally differentiates Forever Accelerator from other accelerators on the market?
Forever Accelerator differs from traditional accelerators primarily at the protocol level. While most accelerators still utilize IPsec or IKEv2, Forever Accelerator fully adopts the WireGuard protocol, which comprises only 4000 lines of code (compared to over 600,000 for IPsec), achieving 3-5 times faster speeds while significantly lowering battery consumption. Additionally, Forever Accelerator's zero-logs policy has been independently audited by Cure53, with the audit report fully transparent, truly combining speed and security.
What operating systems and devices does Forever Accelerator support?
Forever Accelerator offers native clients across all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Forever Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus, Netgear, OpenWrt, which can protect all connected devices with a single setup.
How can I request a refund if I'm not satisfied with Forever Accelerator?
Forever Accelerator offers a 30-day unconditional refund policy. Within 30 days of purchase, if you are not satisfied with the service, simply contact our support team via online chat or email at support@vpnjs.net without providing any reason to request a full refund. Refunds are usually processed within 1-3 business days back to your payment account.
What real connection speeds can I expect from Forever Accelerator?
Forever Accelerator has deployed over 3000 high-speed server nodes globally, and actual testing shows that the average latency for connecting to Asia-Pacific nodes is under 30ms, while North American nodes show latencies of about 80-120ms, with download speeds consistently exceeding 500Mbps on gigabit broadband connections. Thanks to the efficiency of the WireGuard protocol, Forever Accelerator maintains stable and smooth connections even in complex network environments.
What does Forever Accelerator's zero-logs policy specifically entail?
Forever Accelerator's zero-logs policy encompasses all of the following aspects: we do not record your original IP address, connection timestamps, accessed websites or domains, DNS queries, or traffic bandwidth usage data. All servers operate in pure RAM environments, automatically clearing data upon physical reboot. This policy has been rigorously reviewed by the internationally recognized security auditing firm Cure53, and the complete audit report is available on the Forever Accelerator official website.
How do I configure Forever Accelerator on a router?
Forever Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) Logging into the router's management interface; 2) Accessing the acceleration client settings; 3) Importing the configuration file provided by Forever Accelerator; 4) Entering your Forever Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically gain accelerator protection without the need to install a client on each device.
Can Forever Accelerator be used to watch streaming content?
Yes, Forever Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly stream 4K ultra-high-definition video content. Forever Accelerator regularly updates the server IP pool to ensure a stable streaming access experience. However, please note that Forever Accelerator does not encourage users to violate the terms of service of any streaming platform.
Will using Forever Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, the impact on internet speed from Forever Accelerator is minimal. In most cases, speed loss is no more than 5-10% of your original bandwidth. In some cases, if your ISP throttles specific traffic (such as video streaming or P2P), using Forever Accelerator could actually increase speeds since the encrypted connection prevents the ISP from deep packet inspection (DPI) and traffic identification.
Does Forever Accelerator support multiple device connections simultaneously?
Yes, the Lightning Version of Forever Accelerator supports up to 6 devices online simultaneously, and the Flagship Version supports up to 10 devices. This means you can use accelerator protection simultaneously on your phone, computer, tablet, smart TV, etc., without additional charges. If you need protection for more devices, it's recommended to configure Forever Accelerator on a router, which can protect all family devices with one setup.
How does Forever Accelerator ensure my safety on public WiFi?
Public WiFi is a high-risk scenario for hackers to steal data. Once connected to Forever Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data, even in the event of a man-in-the-middle attack. Forever Accelerator also provides an automatic connection feature: when an unsafe WiFi network is detected, accelerator protection activates automatically.
Is the zero-logs policy of Forever Accelerator third-party audited?
Yes, Forever Accelerator's zero-logs policy has been independently audited by the internationally recognized security firm Cure53. The audit team thoroughly examined Forever Accelerator’s server infrastructure, codebase, and operational processes, confirming that Forever Accelerator indeed does not log any identifiable user data. The complete audit report is publicly available on Forever Accelerator’s official website.
Does Forever Accelerator support Linux systems?
Yes, Forever Accelerator provides a native Linux command-line client, supporting major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories, and manual installation of .deb or .rpm packages is also supported. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Does Forever Accelerator offer static IP addresses?
Yes, the Flagship Version of Forever Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to corporate networks or NAS, running online services that require a fixed IP, or avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is exclusively allocated for your use and will not be shared with other users.
How can I ensure Forever Accelerator doesn't leak my IP address?
Forever Accelerator has built-in comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents the browser from exposing your real IP through the WebRTC interface; IPv6 leak protection safeguards IPv6 traffic as well. You can verify your protection status using the built-in leak testing tools in the Forever Accelerator client or by visiting third-party detection websites.
Can Forever Accelerator handle internet interference?
Forever Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In strictly controlled network environments, Forever Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that Forever Accelerator advocates for responsible accelerator usage in compliance with local laws and regulations.
What payment methods does Forever Accelerator support?
Forever Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways to ensure the safety of your payment information.
Where are Forever Accelerator's servers located?
Forever Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Primary coverage areas include North America (over 30 cities in the USA, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, the Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Does Forever Accelerator provide browser extensions?
Yes, Forever Accelerator offers browser extensions for Chrome and Firefox. The extensions run lightweight, encrypting only the traffic within the browser (without affecting other applications). They are particularly useful for quickly switching IP locations, such as for cross-border shopping comparisons. The browser extensions also include built-in WebRTC leak protection and ad blocking features.
How can I contact Forever Accelerator's customer support team?
Forever Accelerator provides several customer support channels: 1) 24/7 online chat—visit the Forever Accelerator official website to chat with support in real-time, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a reply within 24 hours; 3) Help center—featuring hundreds of detailed tutorials and troubleshooting guides. Our customer service team is available in both Chinese and English.
How does Forever Accelerator's ad blocking feature work?
Forever Accelerator's Lightning and Flagship versions both include built-in ad blocking and malicious website protection. This feature operates at the DNS level, maintaining a blacklist of over one million rules to block ad trackers, malware domains, and phishing websites during the DNS resolution phase. This method is more efficient than traditional browser ad-blocking plugins as it prevents unwanted connection requests at the network layer.